POLICIES

Refund, Cancellation & Return Policy

    1. order can be cancelled until you get notification of dispatch details.However to the cancel order, customer has to send us a formal letter mail with order number OR can call customer support team within 7 days of the order date.
 
    1. Ensure that product is in unused and in original condition. Including all price tags, labels, original packing and invoice along with the product will be replaced within 30 days from the invoice date.
 
    1. In case of returns, we will credit the amount you paid for the products as cashback into your account. Vishal will refund the amount within 15 working days after we receive the product.
 
    1. Returns and all replacements/pickups are done free of cost.
 
    1. Number of days within which return can be initiated varies for each seller. You must create a return request within the specified period.
 
    1. We support Replacement across categories/sellers in case of damaged item.
 
    1. In case of Refund, the entire amount paid by you including shipping charges are transferred to your account.
 
    1. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
 
  1. Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Vishal will refund the amount for the same.